AI receptionist
The AI receptionist for local service businesses
Trivant is the AI receptionist that answers missed and after-hours calls, qualifies leads, books appointments, and keeps your team informed. Plans from $79/month.
What is an AI receptionist?
An AI receptionist is software that answers your business phone using conversational AI. It greets callers in your business's name, works out what they need, answers from the information you've approved, collects their details, and then books an appointment, texts your booking link, or creates a callback task for your team. Every call ends with a recording, a transcript, and a structured summary.
It isn't a phone tree and it isn't a person reading a script. It's built for the moment a call would otherwise reach voicemail: your team is on another call, on a job, or closed for the night.
What a call sounds like
What the AI receptionist does
Answers
Picks up within your configured ring timeout, using your business's own greeting and approved information.
Qualifies
Matches the caller's need to an approved service and asks only the questions that service actually requires.
Books
Books directly on Trivant's built-in calendar after checking real availability, texts a link to your own booking page, or collects details for your team to call back — your choice.
Hands off
Escalates urgent or uncertain calls to a human, and sends every call as a structured summary to your team.
AI receptionist vs. answering service vs. voicemail
| AI receptionist | Answering service | Voicemail | |
|---|---|---|---|
| Answers instantly, any hour | Yes | Usually, at a per-minute cost | No — records a message |
| Qualifies the caller against your services | Yes, using your approved questions | Follows a script | No |
| Books the appointment | Yes, or texts your booking link | Often takes a message only | No |
| Structured summary of every call | Yes | A message or note | A recording to listen to |
| Pricing | Flat monthly plan from $79 | Typically per minute or per call | Included with your phone |
Want the honest tradeoffs, including where a person is still the better answer? Read the full comparison →
Human rings first
Your real business phone always rings first. The AI only takes over after your configured no-answer condition — busy, unanswered, or outside business hours. It is a fallback, not a replacement.
Setup
Approve your service catalog, hours, appointment handling, and escalation rules, then provision a Trivant number and place one real call to it to confirm everything works before going live. Most businesses are done in under 10 minutes.
What Trivant handles
Works with your existing tools
Trivant keeps your existing business number and forwards to it first, and sends call summaries to your team by email and in the dashboard the moment a call ends. See integrations →
Running many businesses or locations?
One login can manage any number of businesses, each with its own AI agent, number, calendar, and team. Agencies use it to run their clients' phones, and multi-location companies use it to cover every site.
Frequently asked questions
What is an AI receptionist?
An AI receptionist is software that answers phone calls using conversational AI — greeting callers, understanding intent, answering from approved information, collecting details, and booking or routing as configured.
Do I need a new phone number?
Yes — Trivant provisions a dedicated number. Your existing business number stays exactly as it is and keeps ringing first.
Does it replace my team?
No. It's human-first by design: your team always gets the first chance to answer, and the AI only steps in as a deliberate fallback.
What can it actually do on a call?
Qualify the caller against your approved services, answer owner-approved questions, and either book directly on your calendar, text a link to your own booking page, or create a callback task for your team — however you've set it up.
How is an AI receptionist different from an answering service?
An answering service uses a person, usually paid by the minute, to take a message. An AI receptionist answers instantly, qualifies the caller, and can book the appointment itself, at software pricing. Complex or sensitive calls can be escalated to your team.
How much does it cost?
Plans start at $79/month, priced by AI minutes rather than calls. See our pricing page for the full breakdown, or our guide to what AI receptionists cost in 2026.
I run more than one business — can I use Trivant for all of them?
Yes. One login can own multiple organizations, each fully separate — its own AI Agent, calendar, team, and phone number — and each on its own plan and billing. Switch between them anytime from your dashboard.
I'm a marketing agency. Can I offer this to my clients?
Yes. You can add each client business to your account and manage them all from one login, from $79 per business per month. See our agency page for details and current limits.
See pricing, or try it free.
7 days free. $0 due today — cancel anytime before you're charged.