AI receptionist for appliance repair companies
An AI receptionist for appliance repair companies that need the model number before the callback
Appliance calls are detail-heavy: brand, model, symptom, age. Trivant collects those on the first call, in your company's name, so your dispatcher books a visit from a complete summary instead of playing phone tag.
Plans from $79/month • 7 days free • $0 due today
The calls appliance repair companies get
Refrigerators and freezers
Not cooling, leaking, or making noise, often time-sensitive for food.
Washers and dryers
Won't drain, won't spin, error codes, or not heating.
Ovens, ranges, and dishwashers
Ignition problems, uneven heat, and leaks.
Warranty and follow-up questions
Existing customers checking on a repair or a return visit.
What Trivant does on each call
- ✓Collects brand, model, symptom, and age up front so your technician arrives prepared
- ✓Books visits on your calendar or texts your own booking link
- ✓Flags time-sensitive failures using your urgency rules
- ✓Sends your dispatcher a structured summary of every call
What it captures
- ✓Appliance type, brand, and model number if available
- ✓What it's doing and how long it's been happening
- ✓Approximate age and whether it's under warranty
- ✓Service address
- ✓Preferred visit window
What you can flag as urgent
- ✓A refrigerator or freezer that has stopped cooling
- ✓Gas appliance concerns, escalated per your rules
- ✓Active water leaks from an appliance
You define what counts as urgent. Trivant follows your rules and escalates to the contact you designate; it is not an emergency dispatch service.
Why coverage matters in this trade
Repair calls tend to arrive the moment something breaks, often evenings and weekends. A caller with a warm fridge full of groceries isn't going to leave a voicemail and wait, so the first company that answers and offers a visit usually gets the job.
Your real phone always rings first. Trivant only answers after your configured no-answer condition — busy, unanswered, or outside business hours — so your team keeps every call it can take. See how it works →
Frequently asked questions
Can it diagnose the problem?
No. It records what the caller describes and follows your intake questions. Diagnosis is your technician's job.
Can it handle warranty questions?
It answers only from information you've approved and routes anything else to your team.
Will it book same-day service?
Only when your calendar or rules allow it. It offers real availability rather than promising a time.
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Running appliance repair companies at more than one location, or managing them for clients? One account can run every location, and agencies can manage many client businesses from one login.
Stop losing appliance repair companies jobs to missed calls.
7 days free. $0 due today — cancel anytime before you're charged.